Terms & condition

Privacy Policy

Last updated: August 7, 2025

Welcome to ourhopecare.com. We highly value your trust and are committed to protecting your privacy and personal data when using our services. This document explains how we collect, use, and safeguard your information.

1. Information We Collect

We only collect personal data that you voluntarily provide when using our services, including:

• Full name
• Email address

2. How We Collect Data

Data is collected directly when you:

• Fill out the donation form on the website
• Consent to the use of cookies
• Interact with certain features or pages that use tracking technologies, such as Google Analytics, Meta (Facebook) Pixel, or other similar tools, which help us understand user behavior and improve our services.

3. How We Use Information

The information we collect is used to:

• Process your donation
• Send email notifications or confirmations
• Maintain donation records
• Improve website services and user experience
• Communicate or report when necessary

4. Sharing Information with Third Parties

We do not sell or rent your personal data.

However, we may share information with third parties only as necessary, such as:

• Payment service providers (e.g., PayPal) to securely and efficiently process your donation transactions.

Information shared is strictly limited to what is necessary to complete the payment process.

5. Cookies and Tracking

Our website uses cookies to:

• Store user preferences
• Analyze visitor behavior to improve services

You are free to reject the use of cookies through your browser settings. However, doing so may affect some website functionality.

6. Your Rights Regarding Personal Data

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data from our systems

Requests can be submitted via email to: ourhopecareohc@gmail.com

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

8. Changes to This Privacy Policy

This policy may be updated from time to time. We will indicate the latest revision date at the top of this page. We encourage you to review this page periodically.

9. Contact Us

If you have any questions regarding this privacy policy or wish to submit a request related to your personal data, please contact us:

Email: ourhopecareohc@gmail.com
Address: Menara 165, 5th Floor, Jl. TB. Simatupang Kav 1, South Jakarta, Indonesia 12560